Supplier Onboarding Checklist (UAE)

Applies to: UDB Logistics FZCO (DIEZ)
Governing law: UAE / Dubai Courts
Contact: compliance@udb.ae
Version: v1.0
Effective date: 14 Feb 2026
Last updated: 18 Feb 2026
Doc ID: UDB-UAE-SUPPLIER-ONBOARDING-v1.0
Owner: Compliance (Head of Compliance)

1. Purpose

This checklist provides a practical onboarding and approval workflow for suppliers and operational partners used by UDB Logistics FZCO (DIEZ) (“UDB”) in the UAE.

2. Supplier categorization (select one)

Category (service type):

[ ] Airline / GSA / carrier-related counterparty
[ ] Ground handler / terminal operator
[ ] Trucking / transport partner
[ ] Warehouse / bonded facility
[ ] DG partner / packing / repacking vendor
[ ] Screening / security service provider
[ ] Customs broker/agent (where applicable)
[ ] IT / communications provider (where operationally relevant)
[ ] Other: ______________________

Risk Tier: [ ] Tier A (Standard) [ ] Tier B (Enhanced) [ ] Tier C (Critical/HV)

3. Minimum onboarding pack (required where feasible)

3.1 Identity / registration

[ ] Legal name + trade name (if different)
[ ] Trade license / registration evidence (or equivalent)
[ ] Registered address + operating address(es)
[ ] Authorized signatory / management contact
[ ] Bank details (if paid by UDB)
[ ] VAT status (if applicable)

3.2 Operational capability

[ ] Service description and scope
[ ] Coverage (locations, routes, operating hours)
[ ] Operational escalation contact(s) 24/7 (if applicable)
[ ] Commodity limits (DG, lithium, high-value, restricted goods)

4. Compliance screening (minimum)

[ ] Sanctions / restricted party screening completed (supplier legal name)
[ ] Screening outcome: [ ] Clear [ ] Potential match (manual review) [ ] Confirmed match (reject/escalate)
[ ] Export control / strategic goods exposure: [ ] Not applicable [ ] Applicable (notes / approvals workflow) _____________
[ ] Adverse media check (Tier B/C, where reasonable): [ ] Done [ ] Not required

5. Security & quality checks (risk-based)

Tier A (Standard)

[ ] Basic custody exposure understood
[ ] Basic handover proof availability confirmed (where relevant)

Tier B (Enhanced) — add

[ ] Custody/access controls described (warehouse/trucking)
[ ] Incident cooperation capability confirmed
[ ] Documentation discipline confirmed (where relevant)

Tier C (Critical/HV) — add

[ ] Ability to support chain-of-custody evidence (handover proof / timestamps)
[ ] Evidence preservation support (e.g., CCTV retention request process)
[ ] Security escalation contacts confirmed
[ ] HV handling feasibility confirmed (seals/tamper evidence where applicable)

6. Insurance / liability (where applicable)

[ ] Evidence of relevant insurance requested (custody/warehouse/transport)
[ ] Supplier liability/terms noted (where available)

Notes: __________________________________________

7. Approval decision

Decision: [ ] Approved [ ] Approved with conditions [ ] Pending [ ] Rejected

Tier assigned: [ ] A [ ] B [ ] C

Approved services/routing limitations (if any): ________________________________

Approver (Compliance): ____________________ Date: ____________

Approver (Ops/Finance if required): ____________________ Date: ____________

8. Review / re-assessment

Review type: [ ] Annual (Tier B/C where feasible) [ ] Event-driven

Next review date (if applicable): ____________

Triggers: incidents / repeated failures / license lapse / compliance flags.